Important Update: Applications close Thursday, February 2, 2023, at 5pm.
Need a Computer?
Through the Emergency Connectivity Fund (ECF), Charlotte Mecklenburg Library will be issuing 20,000 refurbished laptops to eligible adults in Mecklenburg County. Each laptop is free and includes a preloaded productivity and education applications as well as all necessary hardware needed for set-up.
These computers use a Linux operating system with open–source software compatible with many Windows programs (ex: LibreOffice can read, create, and edit Microsoft Office documents). However, some programs that are proprietary to a Windows environment may not have a Linux equivalent. Internet service is not included, although all laptops will have the ability to connect to WiFi. Per ECF requirements, these devices have on-device internet filtration software to comply with the Children’s Internet Protection Act (CIPA)
Call a Digital Navigator by dialing 311 to explore other opportunities for technology assistance.
When Will I Receive a Computer?
After applying, approved applicants will receive a confirmation email 7-10 business days after submission. Ineligible, duplicate, or unapproved applications will not receive a reply.
Approved applicants will then sign up for a distribution date and time through the confirmation email. Computer distributions will be scheduled on a first-come, first-served basis within the date and time options available. We hope to serve as many members of our community as possible, but we have limited supply and unfortunately cannot guarantee that we will be able to fulfill all needs.
Please note that Charlotte Mecklenburg Library is unable to provide technical support or replacements for issued devices, beyond the additional resources listed below.
The Center for Digital Equity will be on site during computer distributions to provide information on the Affordable Connectivity Program (ACP), a federal program that helps eligible households afford the broadband they need for work, school, healthcare and more through discounted internet services. More information can be found at affordableconnectivity.gov
If you are ineligible for the MeckTech program, Mecklenburg County residents can call 311 and press any key to ask to speak to a Digital Navigator, who will help you identify other options for getting affordable technology.
Important Update: As of April 1, 2021, MeckTech / Charlotte Mecklenburg Library can no longer provide replacement devices or technical support for MeckTech devices. We apologize for any inconvenience. You may access our FAQs here.