Responsibilities:

• Oversee service quality and dining experiences for our guests. Our #1 goal is to exceed our guest’s expectations.
• Directing the hiring, supervision, and development of our FOH team members.
• Influence and guide great dining shifts. Set the tone for a positive and collaborative team environment.
• Prepare and conduct pre-shift meetings to efficiently communicate restaurant updates and daily specials. Inspire your team – This is where the fun happens.
• Ensure all financial and administrative duties are completed according to the company’s policies and procedures.
• Lead by example in enforcing health, safety, and sanitation standards throughout the restaurant
• Complying with operational standards, company policies, federal/state/local laws, and ordinances

Requirements:

• High School and or GED.
• 2+ years of floor management experience in a high-volume restaurant environment.
• Strong supervisory and leadership skills.
• Effective interpersonal skills with a focus on customer service.
• Excellent time management, organizational skills, and attention to detail.
• Familiarity with food handling, safety, and compliant restaurant guidelines for Mecklenburg County.